Frequently Asked Questions
Everything you need to know about shopping at Official Kaddey Store.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return label.
Are my payment details secure?
Yes, we use industry-standard SSL encryption and secure payment gateways to ensure that your personal and financial information is 100% protected.
Do you offer a warranty on your products?
All Official Kaddey Store products come with a 12-month manufacturer warranty covering any defects in materials or workmanship.
Can I track my order in real-time?
Once your order is shipped, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.